EBRHA Membership Terms

Membership Terms of Service


By joining The East Bay Rental Housing Association (henceforth referred to as “EBRHA”), you acknowledge and agree to be bound by all of the following terms and conditions ("Terms"), and any additional terms and conditions that may be applied from time to time (collectively, the "Agreement"). EBRHA reserves the right to modify or terminate your EBRHA membership at any time and in any manner, in whole or in part. You agree that you will review these Terms periodically and that you are bound by this Agreement and any modifications we may make to it from time to time.

1. Membership

As a member of EBRHA, you have the ability to participate in all educational offerings and webinars hosted by EBRHA. You may participate in EBRHA events in accordance with the rules, regulations and policies established by EBRHA and participating sponsors.

Members will be respectful to other members, staff, board members, sponsors, presenters, and all otherwise affiliated persons with EBRHA. As a rental housing provider/owner/manager member of EBRHA, you are under the advocacy and support of EBRHA as it aligns with the association’s values and mission(s).

EBRHA does not provide mediation services or legal advice. EBRHA staff members are not legal representatives and are not authorized to engage with your resident(s)/tenant(s) regarding disputes.

As a member of EBRHA you have access to EBRHA’s copyrighted legal forms. You agree that these forms are for single use only, to be distributed ONLY to existing and/or applicable residents/tenants of your property. These forms are not to be redistributed to any non-members of the East Bay Rental Housing Association for serving purposes to residents/tenants outside of your property ownership/management.

Your membership is transferable, but membership dues are non-refundable, and memberships may not be resold.

Phone number, billing address, and e-mail address are all required fields for membership.

SMS Terms & Conditions

By subscribing to our SMS service, you agree to the following terms and conditions:

  1. Opt-In/YES: To begin receiving SMS notifications, you must opt-in by providing your phone number through our website, via text message (text ‘YES’ to (510) 893-9873), or through a sign-up form. By providing your phone number, you agree to receive recurring messages from us.
  2. Messaging Frequency: You will only receive periodic conversational SMS messages, depending on the service you have subscribed to or your verbal permission. Messages may include appointment reminders, URL/website links, call back numbers, and general answers to your questions.
  3. Potential Fees: Standard message and data rates may apply. Please check with your mobile carrier for details on any applicable charges for receiving text messages.
  4. Opt-Out/Stop: You can opt-out at any time by texting STOP to (510) 893-9873. After you opt-out, you will no longer receive SMS messages from us, except for a confirmation message that your request has been processed.
  5. Help/Support: For assistance, you can text HELP to [short code or phone number] or contact us at [customer support contact details, e.g., email or phone number].
  6. Privacy Policy: For information on how we collect, use, and protect your data, please refer to our [Privacy Policy](link to privacy policy).
  7. Changes to Terms: We reserve the right to modify or discontinue this service at any time. If any changes are made to these terms, we will notify you through the SMS service or via our website.

By opting into our SMS service, you acknowledge that you have read, understood, and agreed to these terms.


2. Eligibility

To become a Member of EBRHA, you must: (a) be a property owner/manager responsible for units within Alameda and/or Contra Costa Counties, California, United States, or, (b) be a business owner/manager operating within Alameda and/or Contra Costa Counties, California, United States and licensed in your specified field of expertise, and, (c) have the capacity to enter into a legally binding contract.


3. Dues, Fees and Renewals

Your membership with EBRHA is an annual membership.

By accepting these terms, you agree to be a member for one (1) year. Your membership shall expire twelve (12) calendar months from the effective date of activation and may be renewed on an annual basis.

If you are enrolled in our monthly payment plan, you further acknowledge and agree that you are personally responsible for payment of your membership dues for the entire annual membership term (12 months).

Late payment will result in suspension of your benefits and services until you pay all amounts outstanding in full. (This includes resident screening charges, event charges, a la carte benefit charges, and any other fees/charges accrued along the duration of your annual membership.)

After 30 days of non-payment, members will be eligible for temporary account suspension until payment is made in full, which will cause disruption to the membership benefits and services offered by EBRHA.

EBRHA will allow a member to renew their past due membership up to 90 days past their renewal due date. After 90 days past due, the member will be considered a rejoin and can be subject to a $75 reactivation fee, unless their lapse in renewal was previously communicated to an EBRHA staff member in writing. Outstanding balances must be paid within 90 days in full to be considered renewed.

This agreement shall automatically renew at the end of the current term for a successive (12) calendar month term. If you do not want this agreement to renew, you must communicate this in writing (electronic or paper) to an EBRHA staff member.

4. Cancellation

EBRHA may terminate membership for cause at any time. Reasons for membership termination are included, but not limited to, the following list:

  • Failure to pay membership dues, and/or other fees/dues.
  • Harassment, abuse, or otherwise unacceptable behavior from a member toward staff, board members, sponsors, presenters, or other EBRHA members.
  • Misuse of benefits and/or other resources (including staff and industry experts).

It is understood and agreed that if we revoke your membership privileges with cause, or if you resign, no refund will be made.


5. Privacy

Your information may be used by EBRHA to facilitate your membership, and to communicate with you regarding your membership. Please review our Privacy and Cookie Policy.