Move In / Move Out Procedures
Date postedMay 17, 2020
Move in and Move out Procedures
Use EBRHA's Move-In/Move-Out Checklist to establish unit condition upon move-in, before move-in and after move-out.
Security Deposits: This clarifies issues related to damage vs. normal wear and tear and security deposit deductions and regulations.
Move-in Procedures: Inspection and Walk-through
It is essential to conduct a pre-move-in inspection and walk-through in order to document the condition of the unit prior to occupancy.
- Using the checklist, conduct a pre-move-in inspection before you meet with the resident so any needed repairs can be noted and made in advance of move-in.
- When the unit is ready, conduct a walk-through with the resident using the checklist.
- Videotaping the walk-through provides a time-stamped and verified snapshot of pre-move-in condition which will assist in the move-out process
- Be sure to have the resident initial each page of the checklist.
Pre-Move-out Inspection
- After a notice to terminate rental agreement has been given by resident, the resident must be notified in writing of their option to request and be present for a pre-move out inspection. Residents have the legal right to request an initial move-out inspection of unit.
- Using the checklist, conduct a walk-through with the resident, noting damage (not wear and tear).
- Be sure to have the resident initial each page of the checklist.
Determining Wear & Tear vs. Damage
- Rental owners should only make deductions for damages which are those caused by carelessness, abuse, thievery, mysterious disappearance, or accident.
- Deductions should not be made for “normal wear and tear”.
Normal Wear & Tear Examples
- Light scuffing on wood floors
- Discoloration of carpet
- Wobbly toilet
- Dirty window screen
- Chipped paint (minor)
- Sun damaged drapes
Damage Examples
- Locks replaced without permission
- Urine stain/odor in carpet
- Large hole in wall
- Pet scratches on wall
- Missing faucet handle
- Missing door
- Broken windows
Final Walk-through
- Owner may perform a final inspection after the resident moves out.
- Use the deduction checklist to record any additional damages discovered.
- Best practice: Take photos or video of any damages and keep with your records.